Agricultural and Biosystems Engineering Publications

Document Type

Article

Publication Date

2013

Journal or Book Title

Applied Engineering in Agriculture

Volume

29

Issue

5

First Page

807

Last Page

814

Research Focus Area(s)

Biological and Process Engineering and Technology, Occupational Safety Engineering

DOI

10.13031/aea.29.9795

Abstract

Quality management systems have been shown to improve inventory management, increase internal efficiencies, and enhance the ability of businesses to meet customer specifications, but little work has explored the role of employee decisions in the success of such systems. This work used the methodology of process-tracing to examine the decision-making process of grain elevator employees (n=164) as they determined how to handle out-of-condition corn. Employees overwhelmingly chose to either follow management orders or to make a non-choice rather than to make a decision which would preserve the quality of the grain. Employees equally emphasized decision-making dimensions of storage risk and company policy in their decision process, suggesting a conflict in how employees approach the quality decision task.

Comments

This article is from Applied Engineering in Agriculture 29 (2013): 807–814, doi:10.13031/aea.29.9795. Posted with permission.

Copyright Owner

American Society of Agricultural and Biological Engineers

Language

en

Date Available

2013-10-16

File Format

application/pdf

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