Agricultural and Biosystems Engineering Publications

Campus Units

Agricultural and Biosystems Engineering, English

Document Type

Article

Publication Version

Published Version

Publication Date

Spring 2016

Journal or Book Title

Information Technologies & International Development

Volume

12

Issue

1

First Page

15

Last Page

34

Abstract

We report quantitative measures of factors that influence technology acceptance among intermediaries delivering government-supplied essential commodities to citizens in Chhattisgarh, India. Using the method of partial least squares, we validate and extend the Unified Theory of Acceptance and Use of Technology, finding evidence for the effect of social influence, performance expectancy, and effort expectancy on salespersons’ satisfaction with the adoption of point-of-sale machines mandated by the Chhattisgarh government. Further, the moderating effects of age, experience with technology, work experience, and educational attainment on the factors that influence satisfaction are assessed. Key recommendations are drawn for research and practice on intermediation in e-government.

Comments

This article is from Information Technologies & International Development 12 (2016): 5–34. Posted with permission.

Rights

Published under Creative Commons Attribution-Non Commercial-Share Alike 3.0 Unported license.

Copyright Owner

USC Annenberg School for Communication & Journalism

Language

en

File Format

application/pdf

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