Factors Influencing Adoption of Biometrics by Employees in Egyptian Five Star Hotels
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The Department of Apparel, Education Studies, and Hospitality Management provides an interdisciplinary look into areas of aesthetics, leadership, event planning, entrepreneurship, and multi-channel retailing. It consists of four majors: Apparel, Merchandising, and Design; Event Management; Family and Consumer Education and Studies; and Hospitality Management.
History
The Department of Apparel, Education Studies, and Hospitality Management was founded in 2001 from the merging of the Department of Family and Consumer Sciences Education and Studies; the Department of Textiles and Clothing, and the Department of Hotel, Restaurant and Institutional Management.
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2001 - present
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- College of Human Sciences (parent college)
- Department of Family and Consumer Sciences Education and Studies (predecessor)
- Department of Hotel, Restaurant, and Institutional Management (predecessor)
- Department of Textiles and Clothing (predecessor)
- Trend Magazine (student organization)
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Abstract
Safety and security of employees and assets are important to hotels. Biometric technology provides a solution to this issue. Our study examined factors that influence adoption of biometrics by employees of Egyptian five star hotels. Using Technology Acceptance Model (TAM) as the theoretical model to test adoption behavior, a survey was designed to explore factors including biometric devices, source of knowledge, ease of use, value added, and concerns about technology application. The Data supported a positive attitude towards biometrics application and some concerns about personal safety. A revised theoretical model was supported by the data. Limitations and recommendations are discussed.
Comments
This is the manuscript of a proceeding Proceedings of the Second Advances in Hospitality & Tourism Marketing & Management Conference 2012: pp. 1-8. Posted with permission.