Document Type

Conference Proceeding

Conference

Proceedings of the Second Advances in Hospitality & Tourism Marketing & Management Conference

Publication Date

2012

City

Corfu, Greece

Abstract

Safety and security of employees and assets are important to hotels. Biometric technology provides a solution to this issue. Our study examined factors that influence adoption of biometrics by employees of Egyptian five star hotels. Using Technology Acceptance Model (TAM) as the theoretical model to test adoption behavior, a survey was designed to explore factors including biometric devices, source of knowledge, ease of use, value added, and concerns about technology application. The Data supported a positive attitude towards biometrics application and some concerns about personal safety. A revised theoretical model was supported by the data. Limitations and recommendations are discussed.

Comments

This is the manuscript of a proceeding Proceedings of the Second Advances in Hospitality & Tourism Marketing & Management Conference 2012: pp. 1-8. Posted with permission.

Copyright Owner

Ahmed Abdelbary and Robert Bosselman

Language

en

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