Are they leaving or staying: A qualitative analysis of turnover issues for Generation Y hospitality employees with a hospitality education

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2015-04-01
Authors
Thomas, Nicholas
Bosselman, Robert
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Bosselman, Robert
Professor Emeritus
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Brown, Eric
Associate Chair for Undergraduate Academic Affairs and Associate Professor
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Apparel, Events and Hospitality Management
Abstract

This research examines Generation Y hospitality employees with respect to why they would leave, or have left, the hospitality industry, what would cause them to return if they had left, and the perceived positive and negative career related traits of the hospitality industry. This research confirms Generation Y employees desire an exciting and challenging career, but also indicates they may be thinking more long-term in their career than typical Generation Y employees. Discussion and implications include how the results are useful for hospitality graduates, hospitality educators, and industry professionals.

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This accepted manuscript is an article published as Brown , E.A., Thomas, N.J., & Bosselman, R.H. Are they leaving or staying: A qualitative analysis of turnover issues for generation Y hospitality graduates. International Journal of Hospitality Management, 46, 130-137. doi:10.1016/j.ijhm.2015.01.011. Posted with permission.

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Thu Jan 01 00:00:00 UTC 2015
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