Document Type

Article

Publication Date

2013

Journal or Book Title

Journal of Quality Assurance in Hospitality and Tourism

Volume

14

Issue

4

First Page

321

Last Page

343

DOI

10.1080/1528008X.2013.802587

Abstract

The role of organizational influencers on foodservice employees’ motivation to follow safe handling practices was explored. Data were collected from 311 employees with no supervisory responsibilities working in commercial and noncommercial foodservices. Employees identified level of agreement with eight organizational influencers that motivate them to follow safe food handling practices. Data were analyzed to determine if differences in motivation by influencers existed among employees with different demographic characteristics. Age, years of foodservice experience and work status impacted motivations of both commercial and non-commercial employees. Future research could test a comprehensive measure of organizational influencers on employees’ safe food handling practices.

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Quality Assurance in Hospitality and Tourism in 2013, available online: http:// www.tandf.com/10.1080/1528008X.2013.802587.

Copyright Owner

Ungku Fatimah Ungku Zainal Abidin, et al

Language

en

Date Available

2014-11-14

File Format

application/pdf

Previous Versions

Nov 17 2014

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