Journal or Book Title
International Journal of Hospitality Management
This study investigated restaurant customers' intent to choose healthful (e.g., low-fat or low-calorie) menu items using the value-attitude-behavior model. The sample was comprised of customers who had previously consumed these types of healthful items at a casual dining restaurant. Structural equation modeling was used to analyze data. Results revealed that customers' health values had a positive effect on attitudes and behavioral intentions and that customers' attitudes toward low-fat or low-calorie menu items positively influenced behavioral intentions. However, attitudes toward taste of healthful menu items exerted a greater impact on behavioral intentions to choose, recommend, and spread a positive word-of-mouth about those menu items. To meet customers’ desire, restaurants should continue to focus on great-tasting healthful foods.
Jinhyun Joo, et al.
Jun, Jinhyun; Kang, Juhee; and Arendt, Susan W., "The Effects of Health Value on Healthful Food Selection Intention at Restaurants: Considering the Role of Attitudes Toward Taste and Healthfulness of Healthful Foods" (2014). Apparel, Events and Hospitality Management Publications. 42.