Document Type

Article

Publication Date

2011

Journal or Book Title

Journal of Foodservice Business Research

Volume

14

Issue

1

First Page

68

Last Page

858

DOI

10.1080/15378020.2011.548227

Abstract

A foodborne illness outbreak can be costly to a retail foodservice operation. This research incorporated a mixed methods approach to develop an instrument for measuring retail foodservice employees’ motivational factors related to following food safety practices. Using exploratory design for instrument development, a sequential data collection and analysis approach was taken. Instrument pilot testing revealed a reliable instrument with 3 factors related to external motivation. Additional items were added to also assess internal motivators. The final tool contained 35 questions assessing internal and external motivational factors. Uses of the instrument to help identify employee motivators are discussed.

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Foodservice Business Research in 2011, available online: http://www.tandf.com/10.1080/15378020.2011.548227.

Copyright Owner

Susan W. Arendt, et al

Language

en

Date Available

201-11-17

File Format

application/pdf