Are they leaving or staying: A qualitative analysis of turnover issues for Generation Y hospitality employees with a hospitality education

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Date
2015-04-01
Authors
Thomas, Nicholas
Bosselman, Robert
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Bosselman, Robert
Professor Emeritus
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Brown, Eric
Associate Chair for Undergraduate Academic Affairs and Associate Professor
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Organizational Unit
Apparel, Events and Hospitality Management

The Department of Apparel, Education Studies, and Hospitality Management provides an interdisciplinary look into areas of aesthetics, leadership, event planning, entrepreneurship, and multi-channel retailing. It consists of four majors: Apparel, Merchandising, and Design; Event Management; Family and Consumer Education and Studies; and Hospitality Management.

History
The Department of Apparel, Education Studies, and Hospitality Management was founded in 2001 from the merging of the Department of Family and Consumer Sciences Education and Studies; the Department of Textiles and Clothing, and the Department of Hotel, Restaurant and Institutional Management.

Dates of Existence
2001 - present

Related Units

  • College of Human Sciences (parent college)
  • Department of Family and Consumer Sciences Education and Studies (predecessor)
  • Department of Hotel, Restaurant, and Institutional Management (predecessor)
  • Department of Textiles and Clothing (predecessor)
  • Trend Magazine (student organization)

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Apparel, Events and Hospitality Management
Abstract

This research examines Generation Y hospitality employees with respect to why they would leave, or have left, the hospitality industry, what would cause them to return if they had left, and the perceived positive and negative career related traits of the hospitality industry. This research confirms Generation Y employees desire an exciting and challenging career, but also indicates they may be thinking more long-term in their career than typical Generation Y employees. Discussion and implications include how the results are useful for hospitality graduates, hospitality educators, and industry professionals.

Comments

This accepted manuscript is an article published as Brown , E.A., Thomas, N.J., & Bosselman, R.H. Are they leaving or staying: A qualitative analysis of turnover issues for generation Y hospitality graduates. International Journal of Hospitality Management, 46, 130-137. doi:10.1016/j.ijhm.2015.01.011. Posted with permission.

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Thu Jan 01 00:00:00 UTC 2015
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