Using Mock Recall Data to Measure Continuous Quality Improvement

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2009-11-01
Authors
Laux, Chad
Hurburgh, Charles
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Hurburgh, Charles
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Mosher, Gretchen
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Agricultural and Biosystems Engineering

Since 1905, the Department of Agricultural Engineering, now the Department of Agricultural and Biosystems Engineering (ABE), has been a leader in providing engineering solutions to agricultural problems in the United States and the world. The department’s original mission was to mechanize agriculture. That mission has evolved to encompass a global view of the entire food production system–the wise management of natural resources in the production, processing, storage, handling, and use of food fiber and other biological products.

History
In 1905 Agricultural Engineering was recognized as a subdivision of the Department of Agronomy, and in 1907 it was recognized as a unique department. It was renamed the Department of Agricultural and Biosystems Engineering in 1990. The department merged with the Department of Industrial Education and Technology in 2004.

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1905–present

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  • Department of Agricultural Engineering (1907–1990)

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Agricultural and Biosystems Engineering
Abstract

Continuous quality improvement is essential to firms who wish to function within a global business environment. Strategic quality improvement is often facilitated through a formalized quality management system (West & Cianfrani, 2004). Quality management systems have been used for many years in industries such as manufacturing and health care to improve efficiencies and maintain high levels of customer satisfaction (Deming, 2000; Bowersox et al., 2007), but their use in processing industries such as food and agriculture is a more recent trend (Hurburgh & Lawrence, 2003). These systems provide a way for firms to focus on customer requirements and tighten their supply chains by clearly defining and controlling their operations and processes (West & Cianfrani, 2004).

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The paper, "Using Mock Recall Data to Measure Continuous Quality Improvement" (Gretchen A. Mosher, Chad M. Laux and Charles R. Hurburgh, Jr.), as published in the Proceedings of the ATMAE 2009 Conference (2009 ATMAE Annual Conference, Louisville, KY, November 10–14, 2009)" is a copyrighted publication of ATMAE, the Association of Technology, Management, and Applied Engineering, 1390 Eisenhower Place, Ann Arbor, MI 48108 This paper has been republished with the authorization of ATMAE, and may be accessed directly from the ATMAE website at http://atmae.org/index.php/conference-20#pastconfpaper.

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Thu Jan 01 00:00:00 UTC 2009