A recommendation for improving the sense of orientation by enhancing visual communication on wayfinding systems: a case study of Minneapolis skyway system

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2008-01-01
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Chung, Sohyun
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Lisa M. Fontaine
Roger E. Baer
Frederic C. Malven
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Art and Design
Abstract

As the world becomes more complex and the population more mobile, people increasingly rely on wayfinding systems. The task for graphic designers, architects and other professionals who participate in building planning, is to design a sufficient and clear wayfinding system that will direct people in and out of the building, around the building, and to their destination effectively, comfortably, and confidently, without wasting any time or energy. The lack of orientation in an unfamiliar environment can lead to physical exhaustion, stress, anxiety, and frustration, all threaten their sense of well-being and limit one's mobility. This study focuses on wayfinding challenges in the Minneapolis skyway system in Minnesota, a pedestrian skywalk system that currently connects various buildings in Downtown Minneapolis. Wayfinding and visual communication criteria used in evaluating the skyway were adopted from previous studies or concepts from wayfinding professionals. As would happen with any tunnel-based skywalk, one of the major wayfinding problems of this complex skyway system is that it lacks a sense of orientation. Many people, especially first time visitors, get lost without having any knowledge of where they are within the skyway system.;After studying this problem, design solutions were developed to improve existing wayfinding conditions of the Minneapolis skyway by enhancing the sense of orientation rather than relying only on signage-based solutions as a wayfinding aid. The design recommendations adopt Kevin Lynch's elements of districts and landmarks, two of his five important elements necessary in forming mental maps as navigational aids to enhance wayfinding performance. These elements increase a person's ability to see and remember patterns of an environmental space by creating one's own mental map.

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Tue Jan 01 00:00:00 UTC 2008