Consumer Perceptions of Apparel Fit Satisfaction and Sizing Based on 3D Body Scanning and Block Garment Assessment

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2016-11-08
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Apple, Laurie
Smith, Kathleen
Coury, Nicole
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International Textile and Apparel Association (ITAA) Annual Conference Proceedings
Iowa State University Conferences and Symposia

The first national meeting of textile and clothing professors took place in Madison, Wisconsin in June 1959. With a mission to advance excellence in education, scholarship and innovation, and their global applications, the International Textile and Apparel Association (ITAA) is a professional and educational association of scholars, educators, and students in the textile, apparel, and merchandising disciplines in higher education.

This site provides free, public access to the ITAA annual conference proceedings beginning in 2015. Previous proceedings can be found by following the "Additional ITAA Proceedings" link on the left sidebar of this page.

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Sizing and fit in ready-to-wear apparel causes issues for retailers and consumers alike. Retailers must strive to better understand their consumers' perceptions of themselves in order to help them purchase properly fitting clothing. If a manufacturer is able to improve their sizing system to provide a better fit for more body sizes, they may be able to help reduce returns and markdowns, as well as boost customer satisfaction and potentially increase sales. A major apparel retailer is working on improving the fit of their clothing in order to better meet the needs of their customers. A key objective of this study was to evaluate the fit of the major retailer's standard block garments by assessing customer satisfaction, and to determine how accurately consumers comprehend their body size by utilizing body scanning technology. Consumer perceptions and preferences with regard to this major retailer's clothing are central to the study.

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