Making Your Practice and Facility More User-Friendly For Those With Disabilities

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1998
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Clow, Rebecca
Will, Loren
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Iowa State University Digital Repository
The Iowa State University Digital Repository is the open access institutional repository for the university to collect, manage, share, and preserve free, worldwide access to research and scholarship of Iowa State faculty, staff, and students. Material in the Digital Repository covers a wide range of disciplines from engineering to social sciences to arts and humanities.
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Abstract

As veterinarians, our duties extend beyond practicing medicine. We must realize that the veterinary profession requires excellent client communication and we must alter our way of practice to meet client needs. We must do more than compromise, empathize, and explain terms on a client's level. It is critical that we take into consideration the special needs of disabled clients. This paper will discuss some of the legal and ethical aspects of communicating with disabled clients while making your practice more user-friendly to those with these special needs. Dog guides and their care will also be discussed briefly.

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