Why are service costs so high? What can you do about them? Generally, you should expect to pay for what you receive, but you also should expect to receive what you do pay for. Here are some things to consider.
PIckett, Mary S.
"Appliance Service- A Two-Sided Story,"
Iowa Farm Science: Vol. 15
, Article 5.
Available at: http://lib.dr.iastate.edu/farmscience/vol15/iss8/5