Operator-Centered Task Analysis: A Hybrid Methodology for Human-Machine Interaction Observation in the Field

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2015-09-01
Authors
Meusel, Chase
Kelly, Norene
Gilbert, Stephen
Dorneich, Michael
Gilmore, Brian
Newendorp, Bruce
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Dorneich, Michael
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Gilbert, Stephen
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Industrial and Manufacturing Systems Engineering
The Department of Industrial and Manufacturing Systems Engineering teaches the design, analysis, and improvement of the systems and processes in manufacturing, consulting, and service industries by application of the principles of engineering. The Department of General Engineering was formed in 1929. In 1956 its name changed to Department of Industrial Engineering. In 1989 its name changed to the Department of Industrial and Manufacturing Systems Engineering.
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Industrial and Manufacturing Systems Engineering
Abstract

The practice of human factors in agriculture presents numerous challenges for the researcher. Difficulties include measuring operator behaviors in the agricultural field as well as identifying individual tasks, order of tasks, length of tasks, and operator motivation for each task. To confidently build a baseline for how operators use and appropriate their resources during the planting agricultural season, a variety of qualitative and quantitative research methods were combined to create OCTA (operator-centered task analysis), a hybrid methodology to observe, document, explain, and potentially predict operator behaviors in the field. The OCTA model draws from four main methodologies: observation, interview, behavioral and interview coding, and task analysis. This work describes the development and implementation of OCTA, and how to replicate its use. While the OCTA methodology was developed in an agricultural context, it can be generalized for use with nearly any observable human-machine interaction system.

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Copyright 2015 Human Factors and Ergonomics Society. Posted with permission.

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