Improving Direction-Giving Through Utilization of an RFID-Enabled Kiosk

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2010-01-01
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Townsend, Anthony
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Supply Chain Management
Supply chain management is an integrated program of study concerned with the efficient flow of materials, products, and information within and among organizations. It involves the integration of business processes across organizations, from material sources and suppliers through manufacturing, and processing to the final customer. The program provides you with the core knowledge related to a wide variety of supply chain activities, including demand planning, purchasing, transportation management, warehouse management, inventory control, material handling, product and service support, information technology, and strategic supply chain management.
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Supply Chain Management
Abstract

This paper presents an RFID-enabled module for an electronic kiosk physical user interface which provides personalized information retrieval. The system builds on research in direction-giving by streamlining the process of the direction-giving phase and minimizing the introduction and closure phases, thereby providing the user with a quicker transaction for personalized information. The RFID technology also provides potential for greater security and privacy for the user of the kiosk system as compared to traditional magnetic strip methods. The developed RFID-enabled system is built on top of a current production informational kiosk utilized for a building directory, which was used for initial testing and evaluation.

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This article is used with permission from International Journal of Advanced Pervasive and Ubiquitous Computing 2, no. 2 (April–June 2010): 45–56, doi:10.4018/japuc.2010040103.

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Fri Jan 01 00:00:00 UTC 2010
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