
Agricultural and Biosystems Engineering Publications
Campus Units
Agricultural and Biosystems Engineering, English
Document Type
Article
Publication Version
Published Version
Publication Date
Spring 2016
Journal or Book Title
Information Technologies & International Development
Volume
12
Issue
1
First Page
15
Last Page
34
Abstract
We report quantitative measures of factors that influence technology acceptance among intermediaries delivering government-supplied essential commodities to citizens in Chhattisgarh, India. Using the method of partial least squares, we validate and extend the Unified Theory of Acceptance and Use of Technology, finding evidence for the effect of social influence, performance expectancy, and effort expectancy on salespersons’ satisfaction with the adoption of point-of-sale machines mandated by the Chhattisgarh government. Further, the moderating effects of age, experience with technology, work experience, and educational attainment on the factors that influence satisfaction are assessed. Key recommendations are drawn for research and practice on intermediation in e-government.
Access
Open
Rights
Published under Creative Commons Attribution-Non Commercial-Share Alike 3.0 Unported license.
Copyright Owner
USC Annenberg School for Communication & Journalism
Copyright Date
2016
Language
en
File Format
application/pdf
Recommended Citation
Chopra, Shweta and Rajan, Prashant, "Modeling Intermediary Satisfaction with Mandatory Adoption of E-government Technologies for Food Distribution" (2016). Agricultural and Biosystems Engineering Publications. 727.
https://lib.dr.iastate.edu/abe_eng_pubs/727
Included in
Bioresource and Agricultural Engineering Commons, Public Affairs, Public Policy and Public Administration Commons
Comments
This article is from Information Technologies & International Development 12 (2016): 5–34. Posted with permission.