Challenges in technology adoption in Indian public distribution system: a quality management approach
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The Department of English seeks to provide all university students with the skills of effective communication and critical thinking, as well as imparting knowledge of literature, creative writing, linguistics, speech and technical communication to students within and outside of the department.
History
The Department of English and Speech was formed in 1939 from the merger of the Department of English and the Department of Public Speaking. In 1971 its name changed to the Department of English.
Dates of Existence
1939-present
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- Department of English and Speech (1939-1971)
Related Units
- College of Liberal Arts and Sciences (parent college)
- Department of English (predecessor, 1898-1939)
- Department of Public Speaking (predecessor, 1898-1939)
Since 1905, the Department of Agricultural Engineering, now the Department of Agricultural and Biosystems Engineering (ABE), has been a leader in providing engineering solutions to agricultural problems in the United States and the world. The department’s original mission was to mechanize agriculture. That mission has evolved to encompass a global view of the entire food production system–the wise management of natural resources in the production, processing, storage, handling, and use of food fiber and other biological products.
History
In 1905 Agricultural Engineering was recognized as a subdivision of the Department of Agronomy, and in 1907 it was recognized as a unique department. It was renamed the Department of Agricultural and Biosystems Engineering in 1990. The department merged with the Department of Industrial Education and Technology in 2004.
Dates of Existence
1905–present
Historical Names
- Department of Agricultural Engineering (1907–1990)
Related Units
- College of Agriculture and Life Sciences (parent college)
- College of Engineering (parent college)
- Department of Industrial Education and Technology, (merged, 2004)
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Abstract
Information and communication technologies are being used by various countries to provide faster and transparent services to their citizens through e-government initiatives. A large population in developing countries remain deprived of these services due to lack of skills, training and infrastructure. Local community intermediaries with necessary skills are employed to provide these services to beneficiaries. The purpose of this study was to identify and prioritise the challenges faced by intermediaries in adopting e-government technology. Quality management tools of list reduction, affinity diagram and Pareto chart were used for this purpose. Utilising quality management tools is an unconventional approach to problem solving in public administration sector. The six identified priority areas were lack of infrastructure, device hardware design, process design, sales people errors, government support and software design. This research will help policy makers and government agencies to improve technology dissemination for easier adoption of existing as well as new e-government initiatives.
Comments
This is a manuscript of an article published as Chhabra, Varun, Shweta Chopra, and Prashant Rajan. "Challenges in technology adoption in Indian public distribution system: a quality management approach." International Journal of Productivity and Quality Management 23, no. 3 (2018): 328-348. DOI: 10.1504/IJPQM.2018.089804. Posted with permission.