Proceedings of the Second Advances in Hospitality & Tourism Marketing & Management Conference
Safety and security of employees and assets are important to hotels. Biometric technology provides a solution to this issue. Our study examined factors that influence adoption of biometrics by employees of Egyptian five star hotels. Using Technology Acceptance Model (TAM) as the theoretical model to test adoption behavior, a survey was designed to explore factors including biometric devices, source of knowledge, ease of use, value added, and concerns about technology application. The Data supported a positive attitude towards biometrics application and some concerns about personal safety. A revised theoretical model was supported by the data. Limitations and recommendations are discussed.
Ahmed Abdelbary and Robert Bosselman
Abdelbary, Ahmed Moustafa and Bosselman, Robert, "Factors Influencing Adoption of Biometrics by Employees in Egyptian Five Star Hotels" (2012). Apparel, Events and Hospitality Management Conference Proceedings and Presentations. 94.