Campus Units

Apparel, Events and Hospitality Management

Document Type

Article

Publication Version

Accepted Manuscript

Publication Date

2017

Journal or Book Title

Journal of Foodservice Management & Education

Volume

11

Issue

2

First Page

17

Last Page

23

Abstract

The purpose of this research was to investigate the implementation of specialized hospital foodservice software into hospital foodservice departments through a multi-case study design. Five sites were included in the study, 27 employees involved in the implementation were interviewed. Findings included: identification of barriers and facilitators to implementing software, preferred methods of training, and necessary communication tools. Employees of the foodservice departments used technology and saw value in the use of technology.

Comments

This accepted article is published as Embry, A. and Arendt, S. Characteristics and practices influencing the implementation of hospital foodservice software. Journal of Foodservice Management & Education, 11(2), 17-23. Posted with permission.

Copyright Owner

Foodservice Systems Management Education Council

Language

en

File Format

application/pdf

Published Version

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