A System Dynamics Approach to Building Team Trust Models: Exploring the Challenges

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2014-01-01
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Amin-Naseri, Mostafa
Gilbert, Stephen
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Gilbert, Stephen
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Virtual Reality Applications Center
At VRAC, our mission is clear: “To elevate the synergy between humans and complex interdisciplinary systems to unprecedented levels of performance”. Through our exceptional Human Computer Interaction (HCI) graduate program, we nurture the next generation of visionaries and leaders in the field, providing them with a comprehensive understanding of the intricate relationship between humans and technology. This empowers our students to create intuitive and transformative user experiences that bridge the gap between innovation and practical application.
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Psychology
The Department of Psychology may prepare students with a liberal study, or for work in academia or professional education for law or health-services. Graduates will be able to apply the scientific method to human behavior and mental processes, as well as have ample knowledge of psychological theory and method.
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Industrial and Manufacturing Systems Engineering
The Department of Industrial and Manufacturing Systems Engineering teaches the design, analysis, and improvement of the systems and processes in manufacturing, consulting, and service industries by application of the principles of engineering. The Department of General Engineering was formed in 1929. In 1956 its name changed to Department of Industrial Engineering. In 1989 its name changed to the Department of Industrial and Manufacturing Systems Engineering.
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Virtual Reality Applications CenterPsychologyIndustrial and Manufacturing Systems EngineeringVirtual Reality Applications Center
Abstract

Learner models are one of the most important parts of any tutoring system. Due to the complexity of social systems, it gets more challenging to track personal data and to build a model of learner’s state when dealing with teams. This research suggests leveraging the available literature on team dynamics to make a system dynamics model of teaming. This model will offer a more accurate representation of the complexity involved. An example system dynamics model of team trust is created based on a previous qualitative study of team trust [3]. Its benefits include a holistic understanding of trust structure in teams, the ability to evaluate and predict trust level in teams given current individual states, and providing a testbed to evaluate multiple remedies to team issues. The authors suggest that using this system dynamics (SD) modeling approach with GIFT as the individual learner model is a valuable initial approach to adding full team functionality to GIFT.

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This is a manuscript of a proceeding published as Amin-Naseri, Mostafa, and Stephen Gilbert. "A System Dynamics Approach to Building Team Trust Models: Exploring the Challenges." In: Pedagogy That Makes A Difference: Exploring Domain-Independent Principles across Instructional Management Research within the ITS Community. Proceedings of a Workshop held during The 12th Annual Conference on Intelligent Tutoring Systems (ITS-2014). 2014, pages 49-55. Posted with permission.

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Wed Jan 01 00:00:00 UTC 2014