Hearts Over Smarts: An Analysis of Emotional Intelligence in the Global Apparel Supply Chain

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2015-11-11
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McAndrews, Laura
Ha-Brookshire, Jung
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International Textile and Apparel Association (ITAA) Annual Conference Proceedings
Iowa State University Conferences and Symposia

The first national meeting of textile and clothing professors took place in Madison, Wisconsin in June 1959. With a mission to advance excellence in education, scholarship and innovation, and their global applications, the International Textile and Apparel Association (ITAA) is a professional and educational association of scholars, educators, and students in the textile, apparel, and merchandising disciplines in higher education.

This site provides free, public access to the ITAA annual conference proceedings beginning in 2015. Previous proceedings can be found by following the "Additional ITAA Proceedings" link on the left sidebar of this page.

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With a diverse supply chain and members that range in many characteristics, there was a need to learn what, if any, supply chain member’s individual characteristics may have an effect on EI. As a first step in understanding EI in the apparel industry, this study investigated the global supply chain at the individual level of the supply chain member and how EI could be affected by certain demographic characteristics. The specific objectives of this study were to determine if EI is affected by gender, ethnicity, age, and years working in the apparel industry for global apparel supply chain members.

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