Human-Elaboration-Object-Construal Contingency Framework for Mobile Decision-Aids (MoDA©) in In-Store Shopping

Thumbnail Image
Date
2016-11-08
Authors
Chattaraman, Veena
Kwon, Wi-Suk
Gilbert, Juan
Eugene, Wanda
Major Professor
Advisor
Committee Member
Journal Title
Journal ISSN
Volume Title
Publisher
Authors
Research Projects
Organizational Units
Journal Issue
Is Version Of
Versions
Series
Series
International Textile and Apparel Association (ITAA) Annual Conference Proceedings
Iowa State University Conferences and Symposia

The first national meeting of textile and clothing professors took place in Madison, Wisconsin in June 1959. With a mission to advance excellence in education, scholarship and innovation, and their global applications, the International Textile and Apparel Association (ITAA) is a professional and educational association of scholars, educators, and students in the textile, apparel, and merchandising disciplines in higher education.

This site provides free, public access to the ITAA annual conference proceedings beginning in 2015. Previous proceedings can be found by following the "Additional ITAA Proceedings" link on the left sidebar of this page.

Department
Abstract

Mobile migration is under way with online retail shifting to mobile and in-store shoppers increasingly using their smart phones for decision-making. However, the use of mobile devices to acquire product information in-store often results in information overload and decision abandonment, leading to a retailer's lost opportunity for in-store conversion. Hence, there is a critical need to enhance consumers' abilities to make decisions in-stores, when they lack information, time and cognitive resources. To address this need, we propose a conceptual framework for designing conversational, mobile decision-aids (MoDA), mobile-app based intelligent systems, for in-store shopping, grounded in principles of user- and object-adaptive, intelligent information retrieval and decision strategy.

Comments
Description
Keywords
Citation
DOI
Source
Copyright