Development of an effective supervisory training course for Hispanic construction craft workers

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2003-01-01
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Arbelaez, Mauricio
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Civil, Construction, and Environmental Engineering
Abstract

Labor is one of the several components involved in the construction process. In the last decades, Hispanics comprise a growing percentage of the craft workers entering the construction industry and this has created several challenges for American construction companies. Research has identified several of the factors that affect project success. Ineffective management is one of the major causes of failure, prompting problems such as low labor productivity and high accident rates on the jobsite. These kinds of failures lead to a loss of reputation as well as other problems for companies. This study was created to address the situation by investigating training needs for Hispanic construction craft workers and developing a training course for them within the industry. According to U.S. governmental organizations such as the Bureau of Labor Statistics (BLS) it was found that by the end of the year 2002 the construction industry had reached the highest rates of accidents and fatalities ever in the history of the United States. Existing statistics show that cultural differences have become a decisive cause of this issue particularly due to language barriers between the Hispanic construction workers and management. In order to evaluate current craft workers' conditions within the construction industry, Iowa State University researchers conducted a survey, with 100 Hispanic craft workers as responders from 10 construction companies, to determine current working conditions. It confirmed that the language barrier has become an obstacle for both employees and the Hispanic workers involved in construction projects. As a result, this thesis offers a training course designed to help both American construction companies and their Hispanic labor force to overcome those barriers that keep them from succeeding safely and productively. A training course titled Stepping Up To Supervisor for Hispanic Craft Workers was developed to provide an effective tool to help companies promote those Hispanic craft workers whose willingness and skills meet the requirements to advance to a supervisory position in an American construction company.

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Wed Jan 01 00:00:00 UTC 2003