Degree Type
Creative Component
Semester of Graduation
Fall 2020
Department
Industrial and Manufacturing Systems Engineering
First Major Professor
Cameron MacKenzie
Degree(s)
Master of Science (MS)
Major(s)
Industrial Engineering
Abstract
This case study presents CoolKast, a leading household appliance company, which focuses on problems in the assembly line of new refrigerators. The refrigerator plant keeps a record of all the quality problems reported within the organization and its customers.
Part A of the case study concentrates on current issues that involve a lack of attention to quality, inadequate production planning, and a failure to communicate and engage with employees. Quality procedures for past products and new products on the line are discussed in detail. There are concerns regarding the cost and improving the quality of the production processes. The quality control, process, and maintenance teams should address the underlying problems in the assembly and manufacturing of the refrigerators, especially with respect to the process of inserting foam into the refrigerators.
Part B of the case study presents data on the foaming process for the refrigerators in order to identify areas and evaluate root causes in the foaming process for these refrigerators.
Copyright Owner
Choudhari, Sourabh
Copyright Year
2020
File Format
Embargo Period (admin only)
12-2-2020
Recommended Citation
Choudhari, Sourabh P., "A Quality Control Case Study of Kitchen Appliance Production: An Engineering Case for Graduate Education" (2020). Creative Components. 636.
https://lib.dr.iastate.edu/creativecomponents/636
Foaming Process Data
1
