Campus Units

English

Document Type

Book Review

Publication Version

Published Version

Publication Date

12-2012

Journal or Book Title

Journal of Business and Management Landscapes

Volume

1

Issue

1

Abstract

Manage by numbers. This mantra and business philosophy is challenged by Waldron’s Communicating Emotion at Work. This text argues that the expression of emotion pervades organizational life, yet is often trumped by the emphasis on financial and other numerical data used for managerial decision making. Waldron emphasizes the expression of emotion rather than the source or appropriateness of any given emotion. Thus, the text situates communication in the foreground of the realm of emotion and organizational life. Waldron’s compilation collects information about emotional communication in organizational settings for a primarily undergraduate student audience. The author relies on empirical research examined over his career, anecdotes from students, and the research and writings of other qualified scholars. Waldron is highly qualified to author this book because of his research and his careful selection of support from other sources. These sources of information intersect in this book to present a current, thoughtful collection of issues attached to the communication of emotion at work.

Comments

This book review was published as Coffelt, T., (2012, December). Communicating emotion at work, by V. R. Waldron. Journal of Business and Management Landscapes, 1(1), 36. Posted with permission.

Copyright Owner

Murray State University

Language

en

File Format

application/pdf

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