Campus Units

English

Document Type

Article

Publication Version

Accepted Manuscript

Publication Date

5-31-2019

Journal or Book Title

Business and Professional Communication Quarterly

Volume

82

Issue

4

DOI

10.1177/2329490619851119

Abstract

Employers provide their interpretation of the meaning of communication skills in this qualitative study of 22 managers. Employers understand written communication to be types of documents, a way to write, and a mode of communication. Oral communication skills mean a style of interacting, presenting, and conducting meetings. Visual communication skills were understood to be data visualization or nonverbal communication. Electronic communication was interpreted as email. The findings contribute to closing-the-gap research by highlighting areas where meaning converges for employers and instructors. Faculty members in communication disciplines can incorporate these findings into their course design and learning outcome discussions.

Comments

This accepted article is published as Coffelt, T. A., Grauman, D., & Smith, F. L. M. (online release May, 2019). Employers’ perspectives on workplace communication skills. Business and Professional Communication Quarterly. doi:10.1177/232949061985111.Posted with permission.

Copyright Owner

Sage Publication, Inc.

Language

en

File Format

application/pdf

Published Version

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