Degree Type

Dissertation

Date of Award

2011

Degree Name

Doctor of Philosophy

Department

Apparel, Events and Hospitality Management

First Advisor

Robert H. Bosselman

Second Advisor

Tianshu Zheng

Abstract

The purpose of this study was to determine if environmental education causes a change in the environmental attitudes and behaviors of hotel housekeepers. Hotels are attempting to act socially and financially responsible by adopting environmentally conscious policies including recycling programs. Hotel employees, particularly housekeepers, are the recycling stewards and their environmental attitudes influence recycling behaviors. The 10 item, 5-point Likert style New Ecological Paradigm Scale for Children was used to assess the environmental attitudes and behaviors of hotel housekeepers in the areas of rights of nature, eco-crisis, and human exemptionalism. The experimental design involved a pretest for all participants in the experimental and control groups. The experimental group then received environmental training; while the control group did not receive any training or information. After 60 days, the hotel housekeepers at both the control and experimental hotels answered the identical questions a second time. The pretest and posttest data was analyzed using a mixed method design. Findings, as reflected in the overall score, rights of nature, eco-crisis, and human exemptionalism, indicated that no significant change occurred in the attitudes and behaviors of the experimental group. These findings indicate that upper management support, training selected and the sample surveyed influenced the results of this study. Further research addressing these limitations is required to determine if environmental education can cause a change in environmental attitudes and behaviors of hotel housekeepers.

Copyright Owner

Michael Patrick Quinn

Language

en

Date Available

2012-04-30

File Format

application/pdf

File Size

156 pages

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