The Effects of Mood and Message Characteristics on Information Processing Styles and Advertising Effectiveness

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2014-01-01
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Wen, Jing
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Eric Abbott
Sela Sar
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Greenlee School of Journalism and Communication
The Greenlee School of Journalism and Communication offers two majors: Advertising (instructing students in applied communication for work in business or industry), and Journalism and Mass Communication (instructing students in various aspects of news and information organizing, writing, editing, and presentation on various topics and in various platforms). The Department of Agricultural Journalism was formed in 1905 in the Division of Agriculture. In 1925 its name was changed to the Department of Technical Journalism. In 1969 its name changed to the Department of Journalism and Mass Communications; from 1969 to 1989 the department was directed by all four colleges, and in 1989 was placed under the direction of the College of Sciences and Humanities (later College of Liberal Arts and Sciences). In 1998 its name was changed to the Greenlee School of Journalism and Communication.
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Abstract

A 2 by 2 factorial experiment was conducted to examine how positive and negative mood and types of ad appeals influence people's information processing styles, and evaluations of the ad, product and purchase intention. A total of 263 undergraduate students at Iowa State University were recruited as participants in this study. The study was conducted in two separate phases; the first phase involved mood manipulation and the second phase focused on ad and brand evaluation. The findings showed that people in a positive mood were more likely to utilize relational processing, whereas people in a negative mood were more likely to utilize item-specific processing. Also, people tended to utilize relational processing when they were exposed to an experiential appeal, whereas people tended to utilize item-specific processing when they were exposed to a utilitarian appeal. However, the study failed to find any significant interaction effects between mood and message characteristics. The results showed that people in both positive and negative mood states evaluated ad and product more positively when they were exposed to ad with an experiential appeal. Mood and message characteristics did not have significant influence on people's purchase intention.

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Wed Jan 01 00:00:00 UTC 2014