Doctor-Patient Communication and Its Effect on Satisfaction

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2017-04-01
Authors
Bartemes, Elena
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Psychology
The Department of Psychology may prepare students with a liberal study, or for work in academia or professional education for law or health-services. Graduates will be able to apply the scientific method to human behavior and mental processes, as well as have ample knowledge of psychological theory and method.
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Honors Projects and Posters
University Honors Program

The Honors project is potentially the most valuable component of an Honors education. Typically Honors students choose to do their projects in their area of study, but some will pick a topic of interest unrelated to their major.

The Honors Program requires that the project be presented at a poster presentation event. Poster presentations are held each semester. Most students present during their senior year, but may do so earlier if their honors project has been completed.

This site presents project descriptions and selected posters for Honors projects completed since the Fall 2015 semester.

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Psychology
Abstract

This paper investigates the relationship between doctor communication and its effect on patient satisfaction. Participants completed a survey of questions relating to their most recent visit to the doctor or healthcare professional. Questions evaluated participants’ relationships with their doctors, doctor’s manner, communication, and overall satisfaction with the doctor or healthcare professional. After analysis, all items showed a positive relationship. Results showed patients who reported better communication with their doctor were more satisfied with their care. And reported satisfaction with doctor was related to the feeling of sufficient medical care. This study demonstrates the positive effect of good communication styles on doctor-patient relationships, especially with patient satisfaction.

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