Do You Need to Travel? Mapping Face-to-Face Communication Objectives to Technology Affordances

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2020-12-01
Authors
Peasley, Charles
Wilson, Nicholas
Barnett, Neil
Hammel, Leilani
Purdy, Ben
Wu, Peggy
Oliver, James
Gilbert, Stephen
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Oliver, James
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Gilbert, Stephen
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Mathematics
Welcome to the exciting world of mathematics at Iowa State University. From cracking codes to modeling the spread of diseases, our program offers something for everyone. With a wide range of courses and research opportunities, you will have the chance to delve deep into the world of mathematics and discover your own unique talents and interests. Whether you dream of working for a top tech company, teaching at a prestigious university, or pursuing cutting-edge research, join us and discover the limitless potential of mathematics at Iowa State University!
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Industrial and Manufacturing Systems Engineering
The Department of Industrial and Manufacturing Systems Engineering teaches the design, analysis, and improvement of the systems and processes in manufacturing, consulting, and service industries by application of the principles of engineering. The Department of General Engineering was formed in 1929. In 1956 its name changed to Department of Industrial Engineering. In 1989 its name changed to the Department of Industrial and Manufacturing Systems Engineering.
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Virtual Reality Applications CenterPsychologyHuman Development and Family StudiesMathematicsIndustrial and Manufacturing Systems EngineeringVirtual Reality Applications CenterGerontology
Abstract

Computer-mediated communications (CMC) can be used as a substitute for face-to-face (FtF) meetings but their effectiveness is highly context dependent. This paper describes a theoretical framework and initial experimental design for characterizing a travel replacement threshold. This effort begins with a use case of remote engineering maintenance training, conducted in three conditions: side-by-side (physically proximate), teleconference (using off-the-shelf software), and a custom VR/AR system designed to provide the apprentice with a virtual view of both the instructor’s larger scale lab and smaller scale workbench. The research hypotheses, experimental protocol, and dependent measures are described. The task involves an instructor demonstrating a circuit board troubleshooting task to a remote apprentice. The apprentice then completes the trained task independently, and performance and subject preferences are compared across conditions. The details of this paper, the result of extensive literature review and winnowing of variables, may assist researchers exploring CMC, training, or social communication.

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This is a manuscript of a proceeding published as Dianiska, Rachel E., Charles J. Peasley, Nicholas Wilson, Neil Barnett, Leilani Hammel, Ben Purdy, Peggy Wu, Elizabeth Shirtcliff, James H. Oliver, and Stephen B. Gilbert. "Do You Need to Travel? Mapping Face-to-Face Communication Objectives to Technology Affordances." In Proceedings of the Human Factors and Ergonomics Society Annual Meeting 64, no. 1 (2020): 1069-1073. DOI: 10.1177%2F1071181320641256. Posted with permission.

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Wed Jan 01 00:00:00 UTC 2020