Campus Units

Industrial and Manufacturing Systems Engineering, Human Computer Interaction, Virtual Reality Applications Center, Psychology, Human Development and Family Studies, Mathematics

Document Type

Conference Proceeding

Publication Version

Accepted Manuscript

Link to Published Version

https://doi.org/10.1177%2F1071181320641256

Publication Date

12-1-2020

Journal or Book Title

Proceedings of the Human Factors and Ergonomics Society Annual Meeting

Volume

64

Issue

1

First Page

1069

Last Page

1073

Research Focus Area(s)

Ergonomics and Human Factors

DOI

10.1177%2F1071181320641256

Conference Title

Human Factors and Ergonomics Society Annual Meeting

Conference Date

October 5-9, 2020

Abstract

Computer-mediated communications (CMC) can be used as a substitute for face-to-face (FtF) meetings but their effectiveness is highly context dependent. This paper describes a theoretical framework and initial experimental design for characterizing a travel replacement threshold. This effort begins with a use case of remote engineering maintenance training, conducted in three conditions: side-by-side (physically proximate), teleconference (using off-the-shelf software), and a custom VR/AR system designed to provide the apprentice with a virtual view of both the instructor’s larger scale lab and smaller scale workbench. The research hypotheses, experimental protocol, and dependent measures are described. The task involves an instructor demonstrating a circuit board troubleshooting task to a remote apprentice. The apprentice then completes the trained task independently, and performance and subject preferences are compared across conditions. The details of this paper, the result of extensive literature review and winnowing of variables, may assist researchers exploring CMC, training, or social communication.

Comments

This is a manuscript of a proceeding published as Dianiska, Rachel E., Charles J. Peasley, Nicholas Wilson, Neil Barnett, Leilani Hammel, Ben Purdy, Peggy Wu, Elizabeth Shirtcliff, James H. Oliver, and Stephen B. Gilbert. "Do You Need to Travel? Mapping Face-to-Face Communication Objectives to Technology Affordances." In Proceedings of the Human Factors and Ergonomics Society Annual Meeting 64, no. 1 (2020): 1069-1073. DOI: 10.1177%2F1071181320641256. Posted with permission.

Copyright Owner

The Author(s)

Language

en

File Format

application/pdf

Published Version

Share

 
COinS