The Relationship between Consumer Characteristics and Online Co-design Involvement

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2013-01-01
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Min, Seoha
Kim, Angella
Wu, Juanjuan
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International Textile and Apparel Association (ITAA) Annual Conference Proceedings
Iowa State University Conferences and Symposia

The first national meeting of textile and clothing professors took place in Madison, Wisconsin in June 1959. With a mission to advance excellence in education, scholarship and innovation, and their global applications, the International Textile and Apparel Association (ITAA) is a professional and educational association of scholars, educators, and students in the textile, apparel, and merchandising disciplines in higher education.

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Co-design process allows consumers to take an active role to co-create the product (Bolton & Saxena-Iyer, 2009). In the process, consumers’ individual characteristics and their design ability play a central part (Fiore, Lee, & Kunz, 2004). Thus, consumers’ expectations and future involvement in the co-design process are expected to be different based on his or her individual characteristics. Furthermore, consumers may want to involve in codesign process in different ways depending on the product categories. In this regard, we explored various consumer characteristics as influential factors determining consumers’ co-design expectations and their desired involvement. The findings will provide insightful perspectives to online co-design service providers who want to develop products satisfying consumers’ expectations as well as to encourage consumer involvement.

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