Subscribe to RSS Feed

2015
Wednesday, November 11th

Gender Differences in Consumer-Retailer Relationship Building via Retail Store Attributes

Ran Huang, University of Tennessee
Sejin Ha, University of Tennessee
Joohyung Park, University of South Carolina

How Other Shoppers and Shopping Motives Shape Shopping Behavior

Sejin Ha, University of Tennessee
Hyunjoo Im, University of Minnesota

The Evolving Customer Experience: Consumer Response to 'Storied' Fashion Products

Ji Young Lee, State Univeristy of New York at Oneonta
Kim K.P. Johnson, University of Minnesota

Friday, November 13th

Factors Influencing Consumers' Intention to Engage in International Online Outshopping: A Comparison of US and Indian Consumers' Outshopping Intention at Chinese e-tailers

Bharath Ramkumar, University of North Carolina at Greensboro
Byoungho Jin, University of North Carolina at Greensboro
Wendy Hsiao-Chun Chou, University of North Carolina at Greensboro

How to Reduce Employee Turnover Intention in Retail Environment? Role of Off-the-Job Embeddedness

Stacy Lee, University of Missouri
Jung Ha-Brookshire, University of Missouri

Perceived Corporate Hypocrisy: Management Inconsistencies in the U.S. Retail Industry

Saheli Goswami, University of Missouri
Jung Ha-Brookshire, University of Missouri

The Impact of Service Recovery Communication Channel on Perceived Quality of Service Recovery and Consumer Behavior

Na Young Jung, University of Georgia
Yoo-Kyoung Seock, University of Georgia