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Sunday, January 1st

Comparisons of Financial Performance Measures of Global Sourcing and "Made-in-USA" Domestic Production Strategies

Ui-Jeen Yu, Illinois State University
Jihyun Kim, Kent State University

Do Fashion Trendsetting Groups Differ in Attitudes Toward Money and Tendency to Regret?

Seung-Hee Lee, Southern Illinois University
Jane Workman, Southern Illinois University
Kwangho Jung, Seoul National University

Effects of Out-of-Stock, Return, and Cancellation Amount on Order Amount of Online Retailers

Junghwa Son, Sejong University
Ji Hye Kang, University of Rhode Island
Sungha Jang, Kansas State University

Effects of Perceived Integration Quality and Attitude toward Information Seeking on Perceived Shopping Value in Omni-channel Shopping Experience

Do Yuon Kim, University of Minnesota
Hyunjoo Im, University of Minnesota

Fashion Subscription Retailing: An Exploratory Study of Consumers' Perception

Qiong Tao, North Carolina State University
Yingjiao Xu, North Carolina State University

Identify Potential Barriers and Opportunities for Latina Bi-Cultural Entrepreneurship in Iowa: A Case Study

Hui Siang Tan, Iowa State University
Linda Niehm, Iowa State University

Investigating Customer Loyalty to Apparel and Beauty Subscription Box Retailers

Jong-Geun Lee, Auburn University
Amrut Sadachar, Auburn University
Srikant Manchiraju, Florida State University

Locally-Owned Retail Stores and the Revitalized Downtown: An Investigation of the Role of Civic Engagement and Local Capitalism

Jennifer Lynn Wilson, The University of North Carolina at Greensboro
Nancy J. Hodges, The University of North Carolina at Greensboro

New Business Exercise: The Pop-Up Store Project

Soohyun Kim, The University of Arizona
Scott Hessell, The University of Arizona

Retail Service Quality and Service Recovery Quality: A Comparison Between Small and Large Retail Stores

Na Young Jung, The University of Missouri

Rural quilt shop entrepreneurs in Iowa: Pull and push motivations

Jody A. Aultman, Iowa State University
Sara B. Marcketti, Iowa State University

Shopping orientation, store attributes, and apparel retail format preference

Lizhu Davis, California State University Fresno
Hongtao Yue, California State University Fresno
Dean Davis, California State University Fresno

The Effects of Customer Age on Service Recovery Evaluation Process in Retail

Na Young Jung, The University of Missouri
Yoo-Kyoung Seock, The University of Georgia

The Relationship Between Service Quality and Service Recovery Quality in Retail Stores

Na Young Jung, The University of Missouri

The Relationships among Perceived Fairness, Customer Satisfaction and Relationship Quality in a Multi-Channel Retail Environment

Dipali Modi, University of Missouri
Na Young Jung, University of Missouri

Who Seeks a Surprise Box? Predictors of Consumers' Fashion and Beauty Subscription-Based Online Services (SOS)

Hongjoo Woo, Auburn University
Bharath Ramkumar, The State University of New York at Oneonta