Journal or Book Title
Academy of Management Review
The article discusses communication in organizations and looks at the effectiveness of contingency theory in analyzing operational research. The author critiques earlier research in this area, specifically by Boehm, Zedeck, and Tushman. She uses data from 90 of 100 subunits of a midwest state Extension Service. Questionnaires were sent out to assess work-related communications and information exchanges between the subunits, environmental conditions within each subunit, and the effectiveness of each office.
Academy of Management
Morrow, Paula C., "Work Related Communication, Environmental Uncertainty, and Subunit Effectiveness: A Second Look at the Information Processing Approach to Subunit Communication" (1981). Management Publications. 46.
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