Journal or Book Title
Journal of College and University Student Housing
This study is important because it examines the relationship between students' overall satisfaction with their residence hall living experience and students' satisfaction with various custodial, maintenance, and residence life services. The study, conducted in university residence halls at a Midwestern Carnegie Classification Research extensive university, used a backward step-wise multiple linear regression model with data from a 57-item survey to predict students' satisfaction with their overall residence hall experiences. The strongest predictors were students' comfort and socializing within the living unit. Only one maintenance or custodial item, students' satisfaction with exterior landscape maintenance, was a significant predictor of the dependent variable.
Association of College and University Housing Officers - International
Lanfen, Li; Maximova, Elena; Saunders, Kevin; Whalen, Donald F.; and Shelley, Mack C., "The Influence of Custodial, Maintenance, and Residence Life Services on Student Satisfaction in Residence Halls" (2007). Political Science Publications. 70.
Curriculum and Social Inquiry Commons, Educational Assessment, Evaluation, and Research Commons, Political Science Commons, Social and Philosophical Foundations of Education Commons, Student Counseling and Personnel Services Commons