Campus Units
Political Science
Document Type
Article
Publication Version
Published Version
Publication Date
2007
Journal or Book Title
Journal of College and University Student Housing
Volume
34
Issue
2
First Page
43
Last Page
52
Abstract
This study is important because it examines the relationship between students' overall satisfaction with their residence hall living experience and students' satisfaction with various custodial, maintenance, and residence life services. The study, conducted in university residence halls at a Midwestern Carnegie Classification Research extensive university, used a backward step-wise multiple linear regression model with data from a 57-item survey to predict students' satisfaction with their overall residence hall experiences. The strongest predictors were students' comfort and socializing within the living unit. Only one maintenance or custodial item, students' satisfaction with exterior landscape maintenance, v^as a significant predictor of the dependent variable.
Copyright Owner
Association of College and University Housing Officers - International
Copyright Date
2007
Language
en
File Format
application/pdf
Recommended Citation
Lanfen, Li; Maximova, Elena; Saunders, Kevin; Whalen, Donald F.; and Shelley, Mack C., "The Influence of Custodial, Maintenance, and Residence Life Services on Student Satisfaction in Residence Halls" (2007). Political Science Publications. 70.
https://lib.dr.iastate.edu/pols_pubs/70
Included in
Curriculum and Social Inquiry Commons, Educational Assessment, Evaluation, and Research Commons, Political Science Commons, Social and Philosophical Foundations of Education Commons, Student Counseling and Personnel Services Commons
Comments
This article is published as Lanfen Li, Yelena Maksimova, Kevin Saunders, Mack C. Shelley, II, and Donald F. Whalen, “The influence of custodial and maintenance services on student satisfaction in residence halls,” Journal of College and University Student Housing, 34(2), 43-52 (2007). Posted with permission.