Date of Award
Doctor of Philosophy
Paul M. Muchinsky
Michael W. O'Boyle
This experiment evaluated two instructional methods for training photocopier operators--behavior modeling and text (instruction manual). A trial and error group served as a control. The behavior modeling conditions utilized two mediums for the demonstration component--in-person and videotape. All participants were trained on four basic photocopying tasks. Performance was tested one week after the initial training session using the four training tasks plus a transfer task, the later combining two of the training tasks. The in-person demonstration behavior modeling condition yielded significantly less time for completion of the five tasks when compared with text and trial and error. Surprisingly, participants in the videotape behavior modeling condition recorded the longest times for task completion and were not significantly different from the text and trial and error conditions. Photocopier self-efficacy assessed at three times--before training, immediately after training, and immediately after the performance test--increased approximately 36% across all conditions.
Digital Repository @ Iowa State University, http://lib.dr.iastate.edu/
Carolyn Kay Howard
Howard, Carolyn Kay, "Training electronic equipment operators: behavior modeling versus text versus trial and error " (1992). Retrospective Theses and Dissertations. 10116.