Degree Type
Dissertation
Date of Award
1992
Degree Name
Doctor of Philosophy
Department
Psychology
First Advisor
Paul M. Muchinsky
Second Advisor
Michael W. O'Boyle
Abstract
This experiment evaluated two instructional methods for training photocopier operators--behavior modeling and text (instruction manual). A trial and error group served as a control. The behavior modeling conditions utilized two mediums for the demonstration component--in-person and videotape. All participants were trained on four basic photocopying tasks. Performance was tested one week after the initial training session using the four training tasks plus a transfer task, the later combining two of the training tasks. The in-person demonstration behavior modeling condition yielded significantly less time for completion of the five tasks when compared with text and trial and error. Surprisingly, participants in the videotape behavior modeling condition recorded the longest times for task completion and were not significantly different from the text and trial and error conditions. Photocopier self-efficacy assessed at three times--before training, immediately after training, and immediately after the performance test--increased approximately 36% across all conditions.
DOI
https://doi.org/10.31274/rtd-180813-9537
Publisher
Digital Repository @ Iowa State University, http://lib.dr.iastate.edu/
Copyright Owner
Carolyn Kay Howard
Copyright Date
1992
Language
en
Proquest ID
AAI9311496
File Format
application/pdf
File Size
210 pages
Recommended Citation
Howard, Carolyn Kay, "Training electronic equipment operators: behavior modeling versus text versus trial and error " (1992). Retrospective Theses and Dissertations. 10116.
https://lib.dr.iastate.edu/rtd/10116
Included in
Communication Technology and New Media Commons, Industrial and Organizational Psychology Commons, Instructional Media Design Commons
