Degree Type


Date of Award


Degree Name

Doctor of Philosophy


Curriculum and Instruction

First Advisor

Larry H. Ebbers


The purpose of this study was to identify and define competencies for community college community services/continuing education directors;A review of literature on community college community services/continuing education, community services leadership, community college presidential competencies, and business management/leadership was conducted. The review of literature yielded little literature on community services/continuing education research and writings. Literature on community college presidential competencies and business management/leadership was more prevalent which provided competencies appropriate for community service/continuing education directors. A doctoral dissertation conducted in 1989 provided a set of 43 identified competencies for community college presidents. The competencies served as the foundation for this study;Data were gathered for the competency identification through the use of a three round Delphi process. This process was conducted by a team of nominated experts representing ten geographic regions of the United States;The major conclusions of this study were: A list of 50 competencies with definitions was identified for community college community services/continuing education directors; 18 reached consensus; 25 reached stability; five reached neither consensus nor stability; and two were identified too late to receive full consideration. These competencies were those that were initially identified from the dissertation; identified in rounds one, two, or three; or suggested by the expert panel;Conclusions of this study were: (1) literature in community services/continuing education is not readily available; (2) a set of 43 competencies has been developed for community services/continuing education directors; (3) staff development activities can be designed to reinforce and improve competencies of directors; (4) competencies can be used in developing position descriptions for directors; and (5) graduate programs for community college professionals may offer courses that may enhance or strengthen competencies for community college community services/continuing education directors.



Digital Repository @ Iowa State University,

Copyright Owner

Dale Alan Amunson



Proquest ID


File Format


File Size

195 pages