Date of Award
Master of Science
Apparel, Events and Hospitality Management
Susan W. Arendt
W. Robert Stephenson
Transformational leadership and performance have been understudied in hotel front desk staff. The sampled contained 118 supervisors and 91 subordinates from 34 hotels. Dimensions of transformational leadership and the relationship between transformational leadership and performance were evaluated. A performance tool was developed and found to be reliable.
Digital Repository @ Iowa State University, http://lib.dr.iastate.edu/
Eric Adam Brown
Brown, Eric Adam, "Dimensions of transformational leadership and relationship with employee performance in hotel front desk staff" (2008). Retrospective Theses and Dissertations. 14943.