Strategic planning in community college information technology: a Delphi study of model programs

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2006-01-01
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Prusha, Todd
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Larry Ebbers
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Altmetrics
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Educational Leadership and Policy Studies
Abstract

Technology infusion at the community college involves decision making for a multitude of audiences and factors. Advances in technology, students with disparate needs, faculty with varying degrees of technological skills, network security threats, infrastructure costs and competition are contributing to a new reality for community college presidents and CIOs. Careful planning is needed on the part of community college leaders to focus technology resources and training opportunities. The plan must address the needs of the entire community college;In this study community colleges with proven interest and leadership in using technology for innovative college curriculum and services were identified and studied. The institutional decision makers behind the technology plans were interviewed to uncover the factors they consider in planning and implementing their successful programs. Feedback from the personal interviews was used to formulate common themes in the area of technology planning. The common themes were incorporated into a Delphi survey instrument that was administered to each of the community college leader participating in the study. Successful college selection was determined by college membership in the League for Innovation in the Community College (The League) organization. Additionally, executive board members from The League were asked to identify community colleges with innovative uses of technology. Another criterion for college selection was participation and subscription to the Educause organization. Finally, IT leaders were selected by inclusion of their college's name on the 2005 Top Ten Tech Savvy (Digital) Community Colleges list. The list is prepared by the Center for Digital Education and the American Association of Community Colleges (AACC);The information gathered from this study will be used to assist community colleges in strategic planning for information technology. The data will guide colleges in the planning process prior to investing in software, hardware, infrastructure and training. The findings also will examine methods of technology assessment and funding at the community college. This study will inform institutional leaders about who to involve in the technology planning process, possible planning strategies and technology spending benchmarks, as well as other critical points of consideration.

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Sun Jan 01 00:00:00 UTC 2006