Degree Type

Thesis

Date of Award

2001

Degree Name

Master of Arts

Department

English

First Advisor

Dorothy Winsor

Abstract

The field of professional communication should investigate corporate policy documents for several reasons. First, we do not know how policy documents are used in the workplace. Second, we do not have an understanding of the generic conventions (or the reasons for these conventions) of policy documents. Third, since we do not understand how policy documents are used nor do we know the conventions of these documents, we can't begin to understand how corporate policy documents can be improved, perhaps through usability testing.

DOI

https://doi.org/10.31274/rtd-180813-5101

Publisher

Digital Repository @ Iowa State University, http://lib.dr.iastate.edu

Copyright Owner

Kelly Suzanne Petersen

Language

en

Date Available

September 13, 2013

File Format

application/pdf

File Size

91 pages

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