Logistics salience impact on logistics capabilities and performance

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2013-01-01
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Ralston, Peter
Associate Professor
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Daugherty, Patricia
Professor Emeritus
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Grawe, Scott
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Supply Chain Management
Supply chain management is an integrated program of study concerned with the efficient flow of materials, products, and information within and among organizations. It involves the integration of business processes across organizations, from material sources and suppliers through manufacturing, and processing to the final customer. The program provides you with the core knowledge related to a wide variety of supply chain activities, including demand planning, purchasing, transportation management, warehouse management, inventory control, material handling, product and service support, information technology, and strategic supply chain management.
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Supply Chain Management
Abstract

Purpose – The purpose of this manuscript is to assess the impact of logistics salience on logistics capabilities and performance. Specifically, the impact of logistics salience on logistics innovativeness and logistics service differentiation is measured along with logistics innovativeness and logistics service differentiation effect on logistics performance. Design/methodology/approach – Conclusions were drawn from survey data gathered from logistics and supply chain managers at US firms. Structural equation modelling was utilized to measure the statistical significance of the hypothesized model paths with all findings meeting the basic requirements of interpretation. Findings – The results suggest that logistics salience positively impacts both logistics innovativeness and logistics service differentiation. Logistics innovativeness and logistics service differentiation both positively influence logistics performance. These findings give credence to the resource based view of the firm which states that resources lead to capabilities which leads to performance. Research limitations/implications – Conclusions based on the study’s results highlight the importance of logistics within firms and indicate that the function must be made salient throughout the firm to further capitalize on the benefits of logistics. These benefits include enhanced logistics capabilities and their eventual impact on logistics performance. Originality/value – Using the resource based view of the firm as the theoretical framework, the manuscript supports the notion that logistics salience is an important resource for firms looking to provide differentiated services and innovative logistics operations to their customers.

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This accepted article is published as Ralston, P.M., Grawe, S.J., and P.J. Daugherty. (2013) “Logistics Salience’s Impact on Logistics Capabilities and Performance”, International Journal of Logistics Management. 24 (2) 136-152. doi: 10.1108/IJLM-10-2012-0113. Posted with permission.

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Tue Jan 01 00:00:00 UTC 2013
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