Campus Units

Supply Chain and Information Systems

Document Type

Article

Publication Version

Accepted Manuscript

Publication Date

7-1-2020

Journal or Book Title

Transportation Research Part E: Logistics and Transportation Review

Volume

139

Issue

101968

DOI

10.1016/j.tre.2020.101968

Abstract

Drawing from social exchange theory, this paper proposes and empirically examines organizational citizenship behavior as a possible mechanism to explain the association between suppliers’ socially responsible behavior and organizational performance. Data were collected from companies in the apparel supply chain in Pakistan, a developing country. Findings show that social responsibility standards have a positive impact on organizational citizenship behavior which in turn positively impacts operational and quality performance. Further, a mediation relationship is shown. This research informs practitioners that social responsibility initiatives instigate deep-rooted changes promoting social-friendly behaviors impacting firm performance. Suggestions for future research are discussed.

Comments

This accepted article is published as Muhammad Shakeel Sadiq Jajja, Muhammad Asif, Frank Montabon, Kamran Ali Chatha, The indirect effect of social responsibility standards on organizational performance in apparel supply chains: A developing country perspective. Transportation Research Part E: Logistics and Transportation Review. July 2020, 139; 101968. doi: 10.1016/j.tre.2020.101968. Posted with permission.

Copyright Owner

Elsevier Ltd

Language

en

File Format

application/pdf

Available for download on Thursday, July 01, 2021

Published Version

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