Cardinal Glass is a residential glass manufacturer for doors and windows. Cardinal glass was first founded in 1962 by a man named M.L. Gordon. Today, they employ 6,000 employees across 37 manufacturing plants throughout the United States. The Greenfield, Iowa, plant distributes to local large window manufacturers. Cardinal Glass is separated into five divisions. They are as followed:FG- Float & High Volume Tempered Glass; CT- Custom Tempered Glass; LG- Laminated Glass; CG- coated glass and optical mirrors; and IG- Insulating Glass. The Client is experiencing problems with silicone curing in applicator tips due to lack of a better process. The silicone cured tips are causing re-work that is costing the company thousands of dollars in labor.